Once you login to the system, you are presented with the Process Orders screen. This is the default home screen of the system.
1 - Header Bar
Consumer Home - This takes you to the Online Order Form Start Page. Print Queue (E-transcripts) - Process Orders - This is the default HOME page for all users that process requests. Reports - This takes you to the Reports
2 - Profile Menu
- Where you can change your password, contact support and logout of the system.
3 - Tab Bar
My Orders - This is selected to view the tasks that you have taken ownership of to process.
Unassigned Orders - This is the default when Process Orders is selected. These tasks have not been completed and have not been assigned to a processor.
All - Click on this to see ALL unassigned and assigned orders.
Money Orders - This is where you can activate money order requests to be processed.
Coupons - This is selected to manage all Coupon Codes. You can view existing coupon codes and create new codes on this page.
Filters - This is selected to apply Filters to narrow the display to specific orders. You are given the option to filter all Express Shipping Orders, New Activity - Orders where the requestor has uploaded documentation or a voicemail to the order, or Central Office Orders.
Search - This is where you can search on requests in the system.
4 - Number of current Unassigned/Open Orders
5 - Number of Unassigned/Open Express Shipping Orders
6 - Order List
The list of orders in the system. Orders are displayed in chronological order with the oldest at the top.
7 - Grab Application & Grab And Process Buttons
These buttons allow you to take ownership of a request for you to process.