To deny an application, click on the Deny Permit button.  This will send the applicant a denial email, text message (if applicable) and an automated phone message (optional).

Once you click on the deny permit button, the deny pop-up window will open where you can enter the reasons for denial, which are embedded into the deny email.  On the right hand side, there are template responses which are the twenty-two state and federal statute reasons for denial.  To select a reason to populate the text box, scroll to the appropriate statute and click on the reason (just need to click once).  You can select multiple reasons to enter in the text box.

Once you click on the Deny button, the order will be removed from your list and placed in a closed/denied status.